Job Title: Software Implementation and Support Engineer
Experience: 1.5 – 3 years
Location: Tharamani, Chennai
Employment Type: Full Time
What We Offer
We seek a skilled Software Implementation and Support Engineer with 1.5+ years of experience to deploy, customize, and maintain our software applications. You'll bridge development and client support, ensuring seamless integration using modern tech stacks.
Key Responsibilities
Implement and configure software solutions for clients, including setup, customization, and go-live support.
Provide ongoing technical support, troubleshooting issues, and resolving bugs in production environments.
Preferably enhance features using Angular for front-end, Java for back-end, JSON for data exchange, and MySQL for database management.
Collaborate with cross-functional teams to gather requirements, test implementations, and optimize performance.
Document processes, train end-users, and contribute to knowledge base for faster resolutions.
Monitor client systems for up-time and scalability, performing root-cause analysis on incidents.
Required Qualifications
Bachelor’s degree in computer science, Engineering, or related field.
1.5+ years of hands-on experience in software implementation, support, and development.
Proficiency in Angular (front-end development), Java (back-end), JSON (API handling), and MySQL (database design/queries).
PHP and Sql proficiency will be an added advantage.
Strong problem-solving skills with experience in full-stack troubleshooting.
Familiarity with Agile methodologies, version control (e.g., Git), and deployment tools.
Preferred Skills
Experience with RESTful APIs, cloud platforms (AWS/Azure), or ticketing systems (Jira/ServiceNow).
Excellent communication skills for client-facing interactions.
What We Offer
Opportunity to work on cutting-edge initiatives with industry-leading teams.
Competitive compensation and benefits package.
Flexible work arrangements and professional development opportunities.
Collaborative, innovative-driven work environment.
